EndNote, Reference Manager and ProCite - Technical Support
First, please visit the appropriate FAQs for your software product as follows. If this does not help or you continue to have problems please contact us giving your serial number and operating system.
EndNote X4.0.2 - now available for both Windows and Mac. Use the updater under the Help menu in EndNote X4 to get your update. More info.
Reference Manager 12.0.3 Update (for all versions of RM12) or via your Reference Manager update facilty under the Help menu. Essential for compatibility with Word 2010 (32 bit).